West Hills, California Associate Manager, Social Media and Consumer Outreach

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  • Requisition Number R5464
  • Full Time Full time
  • Shift Regular
  • Area of Interest Advertising & Marketing Communications
  • Location West Hills, California

HELP US BRING THE GIFT OF HEALTH TO LIFE.

Working at Pharmavite is an experience like no other. With a focus on complete nutrition for all, each endeavor is urgent and every day counts. You'll have the opportunity to work on the #1 selling national vitamin and supplement brand, Nature Made, as well as an exciting portfolio of other products that are shaping the future of the healthy living industry. Consumer-driven innovation, high quality products and a promising portfolio, all driven by a team with a shared sense of purpose -- that's Pharmavite. Join us to bring the gift of health to life.

Associate Manager, Social Media and Consumer Outreach - Nature Made Marketing

West Hills, CA (Hybrid - 3 days onsite)

HELP US BRING THE GIFT OF HEALTH TO LIFE.

Working at Pharmavite is an experience like no other. With a focus on complete nutrition for all, each endeavor is urgent and every day counts. You'll have the opportunity to work on the #1 selling national vitamin and supplement brand, Nature Made®, as well as an exciting portfolio of other products that are shaping the future of the healthy living industry. Consumer-driven innovation, high quality products and a promising portfolio, all driven by a team with a shared sense of purpose -- that's Pharmavite. Join us to bring the gift of health to life.

The Associate Manager, Social Media and Community Outreach is responsible for building strong connections between the Nature Made brand and consumers in social media channels through community management, content creation, and outreach.  This includes partnering with the marketing, social media, and agency team to align conversation and content with the overall brand strategy and brand identity.

At Pharmavite, every employee has a stake in bringing the gift of health to life. We never shy away from disruptive innovation and tough challenges because we're making real nutrition accessible to consumers everywhere in new and different ways. And because we know every nutrient, we make matters, we have to make sure each one is just right before we make it ready for use. With this great responsibility comes the satisfaction that your contribution makes a real and significant difference.

Critical contributions this role is counted on to deliver include:

  • Foster engagement with consumers on social media platforms through responding to questions and comments on organic social posts and facilitating ongoing conversation in the comments section of our social media content

  • Reach new consumers by engaging in relevant, strategic, on-brand conversation beyond the Nature Made handle, through activity in the comments of the posts of consumers, influencers, and brands

  • Actively nurture influencers to post content and engage with Nature Made through outreach, conversation, and influencer seeding/gifting programs

  • Lead engagement with Nature Made influencer partners across social media, leading direct influencer outreach, selection, and management according to brand guidelines. 

  • Manage the influencer agency to implement influencer campaigns that align to brand objectives.

  • Surface themes from community and social conversation to the social media team to support the creation of content that the community is seeking

  • Lead weekly community management reporting to surface insights regarding levels of engagement, topics of conversation, and impact of outreach efforts.

The ideal candidate brings an energetic combination of proven marketing, a deep understanding of consumer behavior, including consumers connections with brands and culture as well as a passion for connecting with consumers in meaningful ways. You must enjoy a collaborative work environment and working with cross-functional business partners to build social media understanding and ensure that the best interests of the customer and the brand are honored first and foremost.

You'll be most successful in this role if you have:

  • A passion for social media and the opportunity to connect with consumers through content and conversation

  • Tangible experience supporting social media campaigns that drove significant results.

  • Experience leading influencer programs inclusive of affiliate marketing and paid influencer partnerships, with the ability to generate content that aligns to brand strategies and guidelines

  • Excellent influencing, multi-tasking, project management and prioritization skills leading cross-functional teams and influencing key stakeholders.

  • Strong ability to direct creative strategy through execution, with a focus on grounding work in marketing strategies and consumer insights.

It's an exciting time in Pharmavite's history. After 50 years of leading the healthy living industry with award-winning vitamins and supplements, the company has experienced great success and has gained the trust of consumers, healthcare professionals, and retailers alike. But there's more growth ahead of us than behind us, and for our employees this translates into opportunity. Our rapidly changing business enables employees to take on new challenges and transform Pharmavite for the future.

To take on these challenges, you'll need to have:

  • Bachelor's degree

  • 3-5 years of social media experience for a consumer brand, with at least 1-2 years of social community management experience, and 1-2 years experience managing influencer and affiliate programs

  • Strong ability to engage in community conversation that upholds brand and business values while speaking to consumers in a relevant, relatable voice

  • Fluency with creating and editing content for social media

  • Ability to make focused decisions based on Brand integrity and Company values.

  • Ability to consistently communicate in a clear and timely manner.


OUR OFFER

Here, career paths aren't predefined, and bureaucratic limitations don't exist -- you have the opportunity to grow, learn from industry pioneers, and develop the way you want to. Pharmavite is investing more in the development of our team -- to help us deliver on our purpose and help you achieve your career aspirations. Our environment is geared to fuel curiosity, encourage experimentation, and generate learning as this is the way we develop ourselves and our organization.

Pharmavite is committed to meeting the needs of our employees and their families with a Total Rewards package that's as comprehensive as the vitamins and supplements we deliver to consumers. With competitive compensation programs and standout benefits, we provide employees with optimal health and well-being -- as well as peace of mind. These rewards -- plus our new recognition program -- ensure employees feel supported both at work and home.
 

Annual Pay

Annual Pay Range

$91,328.00 - $136,940.00

This represents the minimum and maximum base salary range for this role, plus annual incentive. Various elements are used to determine a candidate’s starting salary such as job experience, specific skills, and comparison to internal incumbents currently in the role.  This information is provided to applicants in accordance with state and local laws.

Visit Pharmavite.com/careers to learn more about our mission and discover an opportunity that's right for you. Health and wellness begins with us.

Pharmavite is an equal employment and affirmative action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status. We do not discriminate in employment based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business need.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications of employees assigned to this job.

JOB ALERT FRAUD:

We have become aware of scams from individuals, organizations, and internet sites claiming to represent Pharmavite in recruitment activities in return for disclosing financial information.

Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated on Pharmavite.com’s Careers section.

If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to: recruiting@pharmavite.com.